Terms of Service

By downloading, installing, or using Piccolo (“the App”), published by Ctrl Software Labs, LLC (“we,” “us,” or “Ctrl Software Labs”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App. We may update these Terms from time to time; continued use of the App after changes constitutes acceptance of the updated Terms.

You must create an account to use Piccolo. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access
• Accept responsibility for all activity under your account

You must be at least 18 years old or the age of majority in your jurisdiction to create an account.

Piccolo is a family organization app. By creating an account and adding children to Piccolo, you represent that:

• You are the parent or legal guardian of each child whose information you enter
• You have the legal authority to consent to the collection and use of that child’s information by Piccolo
• Where a co-parent or another guardian has rights over the child, you will obtain their consent before sharing the child’s information with Piccolo or linking a co-parent account

Piccolo’s handling of children’s personal information is governed by the Children’s Online Privacy Protection Act (COPPA) and our Privacy Policy. If you do not have the legal authority described above, do not add a child’s information to the App.

Piccolo offers a 7-day free trial followed by auto-renewing subscription plans (monthly or annual). By subscribing, you agree that:

• Your free trial begins when you first create an account
• After the trial, your subscription auto-renews unless cancelled at least 24 hours before the end of the current period
• Payment is charged to your Apple ID account at confirmation of purchase
• You can manage or cancel your subscription in iOS Settings > Apple ID > Subscriptions
• Refunds are handled by Apple in accordance with their refund policies
• Prices may change with advance notice; continued use after a price change constitutes acceptance

You agree to use Piccolo only for its intended purpose as a family organization tool. You may not:

• Use the App for any unlawful purpose
• Attempt to gain unauthorized access to our systems or other users’ data
• Transmit malicious code, spam, or harmful content
• Reverse-engineer, decompile, or disassemble the App
• Use the App to collect data about other users without their consent
• Resell, sublicense, or redistribute the App

Piccolo provides organizational tools for tracking medicines, dosages, and doctor contacts. Piccolo is NOT a medical device and does NOT provide medical advice, diagnosis, or treatment. Any future artificial-intelligence features in the App are likewise not medical advice and will always require your explicit confirmation before any health-related information is acted upon. Always consult your healthcare provider for medical decisions. Do not rely on Piccolo as a substitute for professional medical guidance. We are not liable for any health outcomes related to the use of this App.

Your use of Piccolo is also governed by our Privacy Policy. You retain ownership of the data you enter into the App. By using Piccolo, you grant us a limited license to store, process, and transmit your data solely for the purpose of providing the App’s services. We do not sell your data to third parties and we do not use it to train third-party artificial-intelligence models.

When you link a co-parent account, certain data is shared between linked accounts. You are responsible for obtaining the other parent or guardian’s consent before sharing children’s information. Either party can unlink at any time, which revokes the other party’s access to shared data going forward.

Piccolo and its original content, features, and functionality are owned by Ctrl Software Labs, LLC and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works based on the App.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, secure, error-free, or free of viruses or other harmful components. Any content you rely on from the App — including AI-generated event suggestions, parsed flyer information, meal plans, and reminders — is provided for convenience and should be independently verified. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply only to the extent permitted by law.

To the maximum extent permitted by law, Ctrl Software Labs, LLC shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of data, loss of profits, loss of goodwill, or personal injury, arising out of or related to your use of the App, regardless of the legal theory asserted and even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising out of or related to the App shall not exceed the greater of (a) the amount you paid to us for the App in the 12 months preceding the event giving rise to the claim or (b) one hundred U.S. dollars (USD $100).

We may from time to time add, change, or remove features of the App at our discretion. We will not materially reduce or remove a feature you have paid for during an active subscription period without providing a reasonable alternative, a pro-rated refund, or advance notice sufficient to cancel. Beta or experimental features may be offered on a limited basis and removed at any time. We are not liable for changes to the App that we make in good faith to improve security, comply with law, respond to third-party requirements (including Apple’s App Review Guidelines), or sustain the service.

We may suspend or terminate your access to the App at any time for violation of these Terms, for suspected fraud or abuse, for non-payment, or as required by law. You may delete your account at any time from within the App (Settings > Account > Delete Account). Upon termination, your right to use the App ceases immediately, and we will delete your data in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination will survive — including Sections 9 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 15 (Governing Law), and 16 (Miscellaneous).

Before filing any claim against us, you agree to try to resolve the dispute informally. Email us at contact@heypiccolo.com with a description of the dispute, the resolution you seek, and your contact information. We will attempt to resolve the dispute through good-faith discussions within 30 days of receiving your notice. If we are unable to resolve the dispute informally during that period, either party may pursue the claim in accordance with Section 15.

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Texas, without regard to conflict-of-law principles. You and Ctrl Software Labs, LLC agree that any dispute arising under these Terms that is not resolved informally under Section 14 shall be brought exclusively in the state or federal courts located in Texas, and both parties consent to the personal jurisdiction of those courts. If you are a consumer located in a jurisdiction that grants you a mandatory right to bring claims in your local courts, this Section does not override that right.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be deemed modified to the minimum extent necessary to make it enforceable.

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ctrl Software Labs, LLC regarding the App and supersede all prior or contemporaneous agreements, representations, or understandings.

No Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

Force Majeure. Neither party will be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, governmental actions, epidemics, Internet or third-party service disruptions, or Apple App Store outages.

Notices. We may provide notices to you through the App or at the email address associated with your account. Notices to us must be sent to contact@heypiccolo.com.

Export Compliance. You represent that you are not located in, and will not use the App from, any country subject to U.S. embargo or listed on any U.S. government list of restricted or denied parties.

Apple-specific Terms. You acknowledge that these Terms are between you and Ctrl Software Labs, LLC, not between you and Apple Inc., and that Apple is not responsible for the App or its contents. Apple has no obligation to provide maintenance or support for the App. In the event of a conflict between these Terms and Apple’s Licensed Application End User License Agreement (“Apple EULA”), the Apple EULA controls with respect to your use of the App on Apple devices. Apple and its subsidiaries are third-party beneficiaries of these Terms to the extent necessary to enforce the Apple EULA.

If you have questions about these Terms, contact us at: